Don't just believe us... hear what our clients have to say about us:

"Caroline has been working for us for over a year now and I can highly recommend her. It is an absolute pleasure to work with her, she is trustworthy, efficient and responsive. 

Caroline offers a variety of services so I am not sure which ones you would require as we all have different needs. In our case, we rent our property quite a lot and Caroline is our house manager for this vacation rental activity.  She is the main point of contact for our guests, welcoming them, ensuring that everything runs smoothly during their stay and assisting them in case of an issue. She has loads of experience with vacation rentals but also with managing people and that transpires in the way she communicates with our guests and deal with their enquiries. She is both gentle and very professional, a winning combo that all our guests have appreciated.

On the operational side of things, she has also been instrumental in putting a good cleaning team together, which is crucial, and she takes care of organising all of the laundry for changeovers. 

We have had our house for almost 15 years and already had a good team in place for the garden and the pool when I met Caroline so I don’t use her services for the regular maintenance of the property, but she liaises with my existing service providers whenever needed, and they all work very well together. 

If you are looking for someone to look after your property all year round I am sure she’ll be equally efficient and reliable. She will quickly understand your needs, how much communication you want ( some owners are more “control freaks” than others - I used to be in that category but I am improving :-) ) and will adapt to the way you work, which is something I have really appreciated. I am managing all of this from Hong Kong and having Caroline in charge gives me real peace of mind."

Karine Moge February 2019

"Caroline has been looking after our French Villa for over 8 years.

She has managed and cared for our clients efficiently and effectively in our absence.

Also, she has kept us informed of any issues and helped us deal with them in our absence.

Therefore, we feel confident to recommend her to anyone who is looking for someone to manage their property and concierge service."

Rev. Ralph Goldenberg. March 2017

"We are very grateful that you have done such a great job looking after our villa in St Raphael and tending to the needs of our renters during their stay.

 

For us it is important that we are assured of care for our villa and a good service for our renters. You have provided these essentials for us for over 10 years. Your experience of this management service for villa owners shows through and all our renters are pleased that help is just a phone call away.

 

Thanks and keep up the excellent work."

Mr. Des Kearney. March 2017

"Caroline has provided Affinity Holidays France with an exceptional and reliable service for many years.  She assists us with the full turn key operations for Affinity Clients and liaises with our Property Owners to ensure the smooth running of all aspects of villa rentals.

Her management skills are extensive and is able to provide us with a back up service of property maintenance, visits and inspections. 

We cannot recommend her company highly enough"

 

Marion Edwards CEO of Affinity Holidays France. March 2017

"I have utilized Caroline in a number of project management jobs and been very pleased with the work she and her company have done.  The company has been quick to respond to my various requirements, and always been to site to brief the contractors, and visited during the job to ensure that the work is done to a high standard.  Caroline and her team know that I am very particular about what I want, and have ensured that any job has been brought in close to the budget initially discussed, and to the standard expected, which is often higher than the French contractors would expect.
I am very happy to recommend the company to any villa owner."
 

Richard Collyer
DIRECTOR OF INTERNATIONAL REAL ESTATE

Let`s Talk Through Your Needs...

 

Call Caroline on 0033673892185

or

Email us at caroline@villamanagementandconcierge.com

siret 52931581400036

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